You can manage the user interface from a web browser or Netgear's Genie App. I chose to manage it using Google Chrome by typing the URL routerlogin.net (or 192.168.0.1 - which I usually change to 192.168.1.1).
Setup Problems
I set my new router to exactly the same settings as my old router and it didn't connect. The Internet light was orange and the DSL light was unlit. I tried both the new VDSL filter and old ADSL filters that came with the older routers. I could not get it to light up. I even tried putting in a Polarity Reverser for the phone line (the router works on wires 2 and 3) lest the cable was bad.Calling AT&T
So I called AT&T. First I called a "special number" that had been sent to me by email when I last had DSL problems. This was only Tier 1 support outside of office hours - despite the fact it says it works until midnight Eastern Time. I then called the regular support number - they said I needed the AT&T service that deals with third party devices - (866) -293-3464. This took me through the same line tests as the regular support number, but finally a friendly technician came on the line.We went through the settings and discovered:
- the DSLconnection only worked when there was no filter
- when it did connect the password was wrong
DSL Connection
To make this work try it without the filter on the line. I replaced the filter with a line splitter. It seems the D7000 needs to be rebooted if you unplug and reconnect the DSL cable. The router is also very slow to boot up - the last thing to come on is the DSL light. So be patient when booting it. I will just use a line splitter for the phone and not the VDSL or ADSL filter so I can run a rarely used fax on the same line.
Google Chrome Was Changing The Password
When I typed the email address xxx@sbcglobal.net it came up yellow. I then typed the AT&T assigned password. It had 6 characters but the number of "*"s replacing it was more than 6. AT&T said this was normal (in fact it is not, you should get 6 stars for 6 characters). So what was happening? AT&T Tier 2 support told me that the password was wrong. I suddenly twigged. Google Chrome was changing the password after I had entered it. That is why the login credentials were colored yellow. Either that or AT&T had a dynamic password system turned on - that only affected that particular router - seems unlikely.
The remedy was to remove the login ID and password and select Apply, then retype them. AT&T had the right password. I also changed to Microsoft's Edge browser just to check that it too had the right password.
The Parameters
I am in Portola Valley, CA and these are the parameters I need for AT&T DSL.
- Country - USA
- Internet Service Provider - Other (seems to work better than AT&T). Note: first time I set it to Other the fields for choosing service provider disappeared to 1 character wide on reboot and I had to reset the D7000 to factory settings using a paper clip (push it in for 5 seconds or more - I think this is OK now though - maybe I hit Next too fast in the Setup Wizard - better not to use the Wizard).
- Transfer Mode - ADSL (ATM)
- DSL Mode - Auto (actually ADSL2+ was what the D6200 supports and you could probably select that too)
- Internet - enable by checking the box - LLC-BASED
- VPI - 0 (this needs changing from the default)
- VCI - 35
- Don't check Use VLANID
- Does your Internet connection require a login - type Yes and supply credentials
- Encapsulation - PPPoE
- Service name - can leave blank
- Connection Mode - Always On
- Idle Timeout (minutes) - can leave at 0
- Internet IP Address and Domain Name Server (DNS) Address - Get Dynamically from ISP - unless you are paying for a static address as you might if you have a website
- NAT (Network Translation Address) - Enable (you probably need this if you have a bunch of devices using the router)
- Router MAC Address - Use Default Address
So you may not have to call AT&T after all.
